Characteristics of Hotel Industry

Characteristics of Hotel Industry

    The Concept of hospitality refers to behaviour towards visitors. its ultimate objective is to provide facilities for people travelling away from their familiar home environment. Hence, hotel is principal place of the hospitality business, which has charm atmosphere and characteristics. Its primary objectives are providing food, beverage accommodation and basic amenities during the stay of guests/visitors for the comfort and convenience. The characteristics of the modern hotels are as follows:

* Clean and comfortable rooms attached with bathrooms/toilet, fully equipment with necessary supplies.

* Restaurant or food and beverage service outlets with various cuisines and bars. These facilities are ideally located and designed for guests from the business viewpoint.

* Banquets/conference halls and its infrastructural facility with top quality and sufficient equipment's for any functions.

* As per the criteria of rating, the hotel swimming pool, jacuzzi, sauna and steam bath games and sports facilities are available here for health care and entertainment of the guest on demand.

* Business center, sales, making and networking facilities through various information technologies.

* Lobby and front desk reception,reservation,cash counter and safety locker facilities are available 24 hours.

* Top management of the security and protection, and 24 hours maintenance facilities.

* Personal or human resource development department for recruiting skilled manpower counselling service of the guest as per the regulation and policy management.

* Accounts department for banking works and overall activities of hotel accountancy.

* Clinic facilities with qualified doctors and necessary supplies.